Company Background
Our reputation for making organisations stand out was established in 1969, starting as a specialist in certification scheme management. In 1997, the Secretary of State for Trade and Industry approved the use of the word 'British' in our new corporate title in recognition of our pre-eminent status.
Today, we certify organisations to recognised standards like
ISO 9001 (quality management) and ISO 14001
(environmental management) and provide associated training.
Outside of ISO standards, we design and manage bespoke
assessment schemes. Such schemes are based on the
establishment of standards, which can be developed to be
recognised company-wide, industry-wide, nationally or
internationally.
Certification benefits organisations because it helps them to
establish standards and improve their performance. It promotes
consistency and continuous improvement, and can help
organisations gain external finance, qualify for tenders and
sets them apart from their competitors.
Our brand is revered as a hallmark for quality and rigour. From
Government agencies to owner-managed businesses, our clients
depend on our systems and services to measure, test and monitor
the competence and performance of their people and processes.
We are active in the area of standards setting and are expert
contributors to the influential British Standards QS/01 and
AUS/01 committees. These committees are responsible for
representing the UK in the development of a range of management
and audit standards, as a member of the International Standards
Organisation (ISO).
Our primary business goal is to be recognised as the most
customer focused Certification Body in our industry, and
independent customer surveys show that 99% of our clients
would recommend us. We have also achieved external
recognition and most recently were proud winners of the KEiBA
excellence in business award in the category ‘Customer
Service and Commitment’.
Our performance is overseen by an independent Impartiality
Committee and we are accredited and regulated by UKAS. In
addition, we are proud to have been recognised as Investors in
People since 1999.
Above all else, we believe it essential to work with our clients
as true partners. Our maxim ‘without fear or favour’
typifies our ethical approach. We will never allow the fear of
consequences or the promise of favour to influence our
professional judgement.