Legal and regulatory requirements are very important to C3C. As a compliance auditing business, it is vital they themselves ensure they are adhering to the latest legislation.
As well as the legal side of things, C3C wanted to ensure that their customers were receiving the very highest level of service. C3C knew they wanted to align themselves with best practice in these regards.
Once a need for ISO 9001 certification was established, C3C had to choose a certification body.
An initial visit – known as a Stage 1 audit – was conducted at C3C’s offices by the British Assessment Bureau (BAB). This gave C3C a roadmap by showing any gaps between their existing set up and ISO 9001’s requirements. Once ready, they were then revisited for the more formal Stage 2 audit in order to achieve certification. Having full time auditors, rather than freelance, allows BAB to deliver a higher level of service.
C3C are now fully compliant to the ISO 9001 standard. ISO 9001 has many benefits. As well as boosting a company’s reputation and building instant trust, internal processes are smoother and more efficient.
A key reason companies sign up to ISO 9001 is to win more business. Many tenders require the UKAS accredited ISO 9001 standard to bid in the first place.