An Introduction to ISO 9001
Quality Management
Course Description
Not sure if ISO 9001 is for you? Wondering how much time
and effort it might take to implement? Then this
introduction to the internationally recognised quality
management standard is for you.
Our one-day training has been specifically designed
with input from existing clients and will help you overcome
any reservations you might have. It will also enable you to
understand the requirements of the standard, help you to
improve your management processes and prepare your business
for growth.
Our friendly and professionally trainers will guide you through the course content and we will provide you with a comprehensive Workbook. This will enable you to develop your own Action Plan to take back to your organisation and get you started.
You will also be provided with a free copy of the official ISO 9001 handbook, written in plain English by the International Organization for Standardization, which is the perfect accompaniment for this Introduction course.
Who should attend?
Managers at all levels in the business with responsibility for people and processes. Staff with responsibility for delivering to customer requirements. This could be the ideal kick-start for your new project or a helpful refresher if you already have a project underway, or you simply want an induction for those who will be working with ISO 9001.
Benefits to Your Business
Having an effective quality management system means that your customers can have confidence that you will deliver on time and to specification. Staff morale will be boosted as your people will have a clear understanding of what to do, how to do and when to do; leading to the holy grail of a 'right-first-time' delivery.
Independent surveys show that organisations with ISO certification achieve greater success with tenders and win more new business. The public sector and large customers expect to deal with suppliers that can demonstrate their quality management and ISO 9001 certification makes this easier for you.
Course structure
Our one-day workshop provides interactive presentations and role-play sessions on topics including:
An overview of the ISO 9001:2008 standard
What the standard means for your business
How to develop an effective quality management system
Producing documentation
External recognition through certification
What it costs
Fees: £299 (plus VAT). Includes course materials, an ISO handbook, lunch and refreshments.
Book a Course
You can book this ISO 9001 training course using the Booking Form. Alternatively, if you have any further queries, call us free on 0800 404 7007 to speak to our friendly Customer Service Team