Make Time for ISO 9001

banner-make-time-for-iso-9001

We may be in a digital age, but when it comes to the crunch, word-of-mouth recommendations are the leading factor behind purchasing decisions.

Despite us becoming more used to online adverts and promotional emails, trust in these formats is actually declining. The most effective form of marketing is free – this is great news! Of course, the tricky part is creating a service that people are going to recommend…

Here at the British Assessment Bureau, we started taking this truly seriously 5 years ago when we decided to commission an external research agency to carry out our annual Client Satisfaction Survey. We were also committed to publishing the results publicly. Needless to say, there are a few nerves ahead of the results being announced each year!

It turns out, we needn’t be worried.

In our most recent survey carried out earlier this year, 68% of respondents said that they had qualified for or directly won business as a result of becoming certified to ISO 9001.

Standards such as ISO 9001, for Quality Management, really helps businesses become more efficient, more connected, and more in tune with their customers. Therefore, it’s fantastic to be able to say to those still on the fence that certification can also help them win business.

Hopefully it comes as no surprise that 93% of clients surveyed go on to say they would recommend others to go for ISO certification.

Despite these stats, the leading reason for people not proceeding with certification is a lack of time. No time to be more efficient? No time to listen to your customers? No time to win new business? We’d argue there is a simple answer to that one – make the time!


If you think it’s time to talk ISO, call our award-winning team of experts on 0800 404 7007 or complete an online enquiry form and we’ll be in touch.

Free Introduction to ISO 9001 course

 

 

 

 

 

start course

Related Articles

  • The Ultimate Guide to ISO 9001

    Not sure what ISO 9001 is, why you need it, what the benefits are and how much it costs? We've built the ultimate guide to ISO 9001 to answer those questions.

    Read
  • ISO Revisions Explained: ISO 9001 – 2015

    It wasn’t until 2000 that ISO 9001 really started making sense to all industries and becoming suitable for organisations of any size following its revision.

    Read
  • Disadvantages of Office Superheroes

    Are you the office superhero? You know, when there’s a problem is it you that always steps in to save the day? Find out how it could be limiting your business.

    Read