Buy confident with our Money Back Guarantee




The British Assessment Bureau is the only Certification Body who offer a Money Back Guarantee – if your certificate is not accepted, you’ll receive your money back; no quibbles.

Over the last 12 months, we have received an unprecedented amount of calls from organisations that have had their ISO certificates rejected during the tendering process.

Unfortunately, the trend has been with certificates issued by non-UKAS Certification Bodies. Not only is this costing organisations the chance of winning valuable contracts, they are finding the added frustration of being locked into long-term contracts – some as long as 10 years.

Being accredited by UKAS – the government-backed National Accreditation Body – you can have 100% confidence that our certificates will be recognised throughout the supply chain, worldwide. We’re so confident that we’ll issue a full refund if any accredited certificate issued fails to be accepted.

MUST READ: Don’t risk it – choose UKAS.

Announcing the new pledge, Chief Executive at the British Assessment Bureau Robert Fenn commented;

“We believe transparency is vital in building customer loyalty. Businesses shouldn’t have to pay hard earned money only to find their certificates are then later rejected. To back up the integrity and recognition of our certificates, we have decided to take our commitment to clients one step further than any other Certification Body has to date.

For the third year running, we have been recognised as a Gold Trusted Service provider with independent review website, Feefo. For added reassurance, we also hold Customer Service Excellence accreditation.

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If you’d like to be the next ISO success story, call our award winning team free on 0800 404 7007 or get in touch via our contact form.