In January 2013 we revealed that ISO were going to revise their most popular standard – ISO 9001. This was followed by news that the committee responsible for the new ISO 9001:2015 (denoting the year of publication) standard were reviewing over 11,000 comments following a user survey being issued encouraging feedback on the existing standard. Following various review meetings, ISO have now published the latest draft for review.
As with all of ISO standards, ISO 9001 is being revised in order to maintain relevancy in a constantly changing world. There has also been the release of Annex SL, a new directive from ISO in order to ensure the same high level structure is used throughout their management standards. From a user’s point of view, this should mean implementing multiple standards will come much easier.
What will change?
The aforementioned restructuring and associated terminology changes will not have a dramatic affect for anyone using the standard. In fact, the standard should become more approachable, especially to those in the service industry.
According to ISO, the more pertinent changes are the identification of risk and risk control as requirements, together with the requirement of top management to take a more active role in aligning quality policies with business needs.
Interestingly, there will be more flexibility when it comes to documenting procedures and the end of what is known as the ‘Quality Manual.’ However, fundamentally, the ethos of the standard remains the same, being very much focused on delivering a service based on clients’ needs.
When will it be published?
Formally known as a Draft International Standard (DIS), once comments have been collected and reviewed, the Final Draft International Standard is expected to be published in November 2014,. With a meeting then planned to finalise things in April 2015, it looks like things have been kept on track for ISO 9001:2015 being officially available in September 2015.
For those with certification to ISO 9001 already, there will be a three-year transition period to migrate to ISO 9001:2015.
BAB clients will be invited to attend regional workshops in 2015 to cover the revision’s requirements in order to ensure the transition is hassle-free. You can purchase and download the DIS directly from the ISO website now.