Customer Service Skills
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£49.00 + VAT
Welcome to Customer Service Skills
This online course will help hone your customer service skills. Designed to help those in customer handling roles have a better understand of verbal and non-verbal communication.
What you will learn:
- Customer servicing policy
- Complaints handling
- How to inspire customer loyalty
What should I expect from the course?
60 mins
The course is efficient and effective to use and takes between 50 – 60 minutes to complete.
Upon completion you will have an understanding of Customer Service Excellence.
Learning outcomes:
- Insight in to verbal and non-verbal communication
- Complaints handling
- How to reinforce brand values
- How to inspire repeat business
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Sale!
Essentials Pack – Only £99 for a limited time
£149.00£99.00 + VATThis package covers all five courses within the Compliance and Legislation set for a discounted and affordable prices. This pack takes 2 – 2.5 hours.
